Target Magic Puzzle Company is a well-known and reputable company in the field of puzzles and brain teasers. The company has been in operation for over twenty years and has gained a loyal customer base due to its high-quality products and challenging puzzles. One of the key features of Target Magic Puzzle Company is its commitment to innovation and creativity. The company continuously strives to create unique and engaging puzzles that captivate the minds of both children and adults. They offer a wide range of puzzles, ranging from jigsaw puzzles to puzzle cubes, ensuring that there is something for everyone. Quality is a top priority for Target Magic Puzzle Company.
Quality is a top priority for Target Magic Puzzle Company. Every puzzle is made with durable materials and precise craftsmanship to ensure that they can withstand repeated use. The company also places a strong emphasis on safety, ensuring that all puzzles are safe for children to play with.
Magic Puzzle Company: Partnership with Target, Silencing of Critical Backers
I just wanted to post about my experience with Magic Puzzle Company, a project successfully funded in June of this year.
Things seemed to be going well despite some drama along the way, until a few weeks ago, when backers started reporting they were seeing the puzzles in Target stores before all backers had puzzles in hand.
Magic Puzzle Company has not addressed this, and instead, is refunding pledges of those that are asking for updates or trying to converse with other backers regarding the issues going on so that we can no longer comment or interact with the campaign in any way.
I received no explanation as to why my pledge was cancelled at around midnight last night. I said nothing that was even remotely out of line, I merely expressed criticism, offered thoughts as to what is going on, and pointed out things that didn't make sense where applicable.
I had received a form message the previous day that was condescending telling me I "seemed unhappy" and implying that we were only unhappy because we didn't have our packages yet. They have completely ignored that the reason backers are upset is that Target shoppers have puzzles before we do when the campaign made it seem like these might never make it to retail so backing was imperative to making sure we got the product if we liked it. This message offered me a refund and I did not even respond, and my comments will show I even outright stated I did not want a refund, I just wanted more transparency.
There are other backers in the comments being straight up nasty to those that are upset, but none of their pledges have been refunded, likely due to the fact that they are being supportive to the company and that makes them okay.
I just want to warn other backers- apparently being at all critical may be grounds for having your pledge cancelled. I never expected something like this would happen. I would be happy to provide photos of all of my comments if anyone would like to see the content, I thought they were very tame and very much in the realm of a concerned backer trying to ask for a response from the campaign creator about such terrible communication.
I have reached out both to them directly, and to Kickstarter. I don't think this type of behavior is okay, and I want others to be aware of it. If you are a backer of this campaign, consider posting a comment letting other backers know that they are doing this, because I no longer can.
Edit 10/22/2020: it has been brought to my attention this post is finally getting some notice on the KS comments- no matter how they may change their strategy going forward, let it be known this did happen, this is/was true at the time of writing, and if they try to claim otherwise I and seemingly many others can disprove it. Some people may not want to believe it, or may try to say we can't possibly be telling the truth but I assure you we are.
Edit 10/22/2020: it has been brought to my attention this post is finally getting some notice on the KS comments- no matter how they may change their strategy going forward, let it be known this did happen, this is/was true at the time of writing, and if they try to claim otherwise I and seemingly many others can disprove it. Some people may not want to believe it, or may try to say we can't possibly be telling the truth but I assure you we are.
In addition to their products, Target Magic Puzzle Company also provides excellent customer service. Their friendly and knowledgeable staff are always available to assist customers with any questions or concerns. They strive to provide a positive and enjoyable shopping experience for all their customers. Target Magic Puzzle Company is also committed to giving back to the community. The company regularly participates in charitable initiatives and donates a portion of their profits to various causes. This dedication to social responsibility sets them apart from other puzzle companies. Overall, Target Magic Puzzle Company is a trusted and respected name in the world of puzzles. With their commitment to innovation, quality, customer service, and philanthropy, it is no wonder that they have become a favorite among puzzle enthusiasts of all ages. Whether you are looking for a challenging brain teaser or a fun puzzle for the whole family, Target Magic Puzzle Company is sure to have something to suit your needs..
Reviews for "A Gift from the Future: Targt Magic's Augmented Reality Puzzles"
1. Sara Johnson - 1 star
I was really disappointed with my experience with Targt magic puzzle company. The puzzle I ordered arrived with missing pieces, making it impossible to complete. When I contacted their customer service, they were extremely unhelpful and refused to provide a replacement or a refund. I will never purchase from them again and would not recommend their products to anyone.
2. Michael Thompson - 2 stars
I recently purchased a magic puzzle from Targt magic puzzle company and I have to say I was not impressed. The packaging was flimsy and the puzzle pieces felt cheap and low-quality. Additionally, the puzzle design was not very challenging or engaging. Overall, I think there are much better puzzle companies out there and I would not recommend this one.
3. Emily Wilson - 1 star
My experience with Targt magic puzzle company was a complete disappointment. The puzzle I received was nothing like what was shown on their website. The colors were dull and the image was blurry. It was clear that they used poor printing quality. When I reached out to their customer service, they were unapologetic and offered no resolution. I will never purchase from them again and I advise others to steer clear as well.